If Plug & Charge is not functioning as expected, please follow these steps to resolve the issue:
1. Verify Plug & Charge status in your Kia Charge account- Log in to your Kia Charge account using a web browser.
- Go to the "Contracts" section and check the Plug & Charge status.
- Ensure the status is set to "Enabled".
- Confirm that the Plug & Charge service is properly installed and activated in your Kia vehicle's system.
- If you are still unable to use Plug & Charge, reach out to your vehicle's manufacturer for further assistance.