To use Plug & Charge, the service must be installed in your vehicle. Please follow these steps:

1. Log in to your Kia Charge account and navigate to the contract section.
2. Click on the "Show details" button on the Plug & Charge tile.
3. Check if you have completed all the necessary tasks to activate Plug & Charge in your vehicle.
4. If needed, refresh the page or re-request the activation steps.

If you continue to experience issues, please contact your vehicle's manufacturer for further assistance.